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Network/Operations - Technical Support I

2-3 Years

This job is no longer accepting applications

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  • Posted 2 months ago
  • Over 50 applicants

Job Description

  • Participate in content development and evaluation initiatives Participate in process/product improvement initiatives Participate in strategic planning and business plan development for Digital Learning products and services
  • Systems Specific:
  • Support customer, partner, and employee service requests Create and Manage Training Events Create manual orders and facilitate special access requests Create/execute test plans Log and track enhancement requests/bugs Create/revise OU Online administration procedures and guides Diagnose and disposition/solve customer support issues Create/revise OU Online roles and permissions Set user privileges (individual/user group)
  • QUALIFICATIONS:
  • Excellent written and verbal communications skills Self-starter, mentor, quick learner, and team player. Excellent organizational skills and attention to detail Ability to thrive in a high-pressure, dynamic environment Demonstrated ability to multitask and prioritize projects Ability to work at all organizational levels Ability to work with confidential/proprietary information in a professional manner Ability to follow established guidelines and procedures, and meet deadlines
  • Training and Technology:
  • Knowledge of Internet technologies and training content integration and delivery strategies Knowledge of any Learning Management System (LMS) Knowledge of Oracle Technologies (RDBMS) desired, but not required Knowledge of Java Technologies is desired, but not required
  • Education and Experience:
  • 2-3 years experience in the implementation or management of technology-based training and online learning solutions

More Info

Job Type:
Industry:
Employment Type:
Open to candidates from:
Indian

About Company

SysTechCorp Inc provides leading-edge technology services that empower our clients to meet and exceed their strategic business objectives. Our AI, ML, Mobile, Cloud, and ERP practice is backed by years of experience and deep domain expertise in a wide range of industry verticals.

Job ID: 118621047