Network Operation Specialist

Network Operations Specialist

Location: Gurgaon/Bangalore

Role purpose

At Colt we are changing the perception of our business and industry sector. As part of this transformation we are growing new services and teams to facilitate and drive the business to the next level. Colt provides world-class network and communications services to informationintensive businesses across Europe, Asia and North America. With local market understanding and global reach - Colt is big enough to deliver and small enough to care.

Key accountabilities

• Assurance (Fault resolution) and Re-provisioning / Config for service-related Circuits / incidents for IP network & products/services. This will need live troubleshooting on Colt's IP Circuits to resolve customer/network faults.
• Configuration/Testing of Circuits on COLT Network on various NMS Huawei, Juniper and Cisco on layer3.
• To ensure the Circuit is configured Alarm free state in the network.
• Carry out systems checks and Circuit configuration checks in Circuit Database etc. and other tools to confirm service configuration, status and presentation.
• Documentation, recording and updating Circuit details in Siebel, XNG, OHS as and when required
• Working on Planned works of Customer Circuits with coordination of Node Tech and Node operation teams to deliver successful Customer outage window.

Role Specific Requirement

Skills & Experience

6-12 years of experience in relevant sectors

Provisioning/Assurance/Migration/Config/Fault Management/2nd level core troubleshooting experience on Colt IP network, equipment & customer circuits/servicesand management systems: Juniper, Huawei and Cisco etc.

Excellent Knowledge base on tools like SMARTS, XNG, APT, OHS, Siebel.

A good understanding and proven provisioning /troubleshooting experience in some of the following: OSPF, EIGRP, BGP, MPLS, RIP, IGRP, PAP & CHAP, L2TP ISDN, FRAME RELAY, SWITCHING etc

Able to demonstrate a high level of capability to provisioning & resolve incidents and enquiries, from a second level perspective, for all product groups.

Qualification

Industry recognized qualification in Transmission or equivalent experience and training relevant to a Second Level engineer (formal Degree or Diploma in Engineering/Technology is must).

About Colt

At Colt, we provide world-class network and voice connectivity across Europe, Asia and North America's largest business hubs. We've been specialists in our field for nearly three decades - and we've won awards for being a technology innovator and pioneer. We go above and beyond to deliver extraordinary connections to help our customers succeed, and we have the industry leading net promoter score (NPS) to prove it.

What is it like working with us

As well as our competitive salaries and incentive plans, we have lots of flexible benefits and local rewards packages. We also know that a work life balance is important, and our people say it's one of the great advantages of working at Colt.

Inclusion is at the heart of our culture here at Colt. From day one, you'll be encouraged to be yourself as we believe that's what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status or place of birth.

Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda and activities, please click here.

Our values

We live by our Colt values every day, whether we're launching new projects or solving problems together. Our values represent how we behave and are integral to our culture.

We know people matter

Whether it's a customer, a partner or an employee, we build relationships based on trust, honesty, respect and integrity. We value diversity and strive to be more inclusive so everyone has the freedom to speak up, be heard and thrive.

We always find a better way

By staying one step ahead we empower our customers to succeed through the power of connectivity. We're swift to adapt and take responsibility for the promises we make.

We win together

We believe in the power of many and stand shoulder to shoulder with customers, partners and colleagues collaborating on ideas, sharing risks and recognition among all. When we make a decision we understand its impact, and rally behind the decision to make it a success.

We can change the world

We want to make the world a better place. Better connected, more sustainable, fairer for all. We use what we have - passion, technology and connectivity - to create good.

Visit www.colt.net/about-colt to find out more.

Read more about the great work that we've done to Open Up and put Diversity & Inclusion at the forefront of our people agenda.

What we offer:

Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.

In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognizes the importance of a work life balance.

Some benefit examples are:

Flexible working and relaxed dress code

Two days annually to spend on volunteering opportunities

Access to Online-learning Platform

Business mentoring

Inclusion, and valuing diversity of thought and experience, is at the heart of our culture here at Colt. From day one, you'll be encouraged to be yourself as we believe that's what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status or place of birth.

Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda and activities, please click here.