Senior Real-Time Collaboration Engineer (Infrastructure)
Reports to: Director of Network Engineering and Unified Communications
Contract (1 Year Remote then Onsite in Pune )
Summary:
Responsible for the implementation, deployment, maintenance, and support of real-time collaboration applications including MS Teams Telephony, MS Teams Meetings, WebEx Meetings, Zoom Meetings and other audio/video technologies
Major Responsibilities: • Design, implement, manages, monitors, supports and troubleshoot Mizuho's MS Teams deployment including meetings and telephony.
- MS Teams Room and Board
- WebEx Room and Boards
- NEAT Videoconferencing Hardware
- Phones
- 3rd Party Video Conferencing units
- Soft Clients o Web Clients
- Integration with 3rd party real-time collaboration applications such as Cisco UCM, WebEx and Zoom
- Manages vendor relationships and creates purchase orders for new equipment and services
- Liaise with business partner telecom operations on new and existing connectivity
- Strives to ensure that all systems achieve 100% uptime during and outside of business hours
Required Qualifications:
- Bachelor's degree in Technical or engineering, or computer science or equivalent experience.
- 10+ years of experience supporting web collaboration, telephony, audio, and video in a mission-critical environment.
- Experience with SIP audio/video integration with other 3rd Party SIP applications.
- Experience in MS Teams Telephony and Meeting, WebEx Meetings and Zoom meetings.
- Experience with P2P and multi-point video conferencing
- Experience with industry standard real-time collaboration protocols – SIP, H.323, MGCP, SCCP, H.264, H.265, WebRTC, E.164+
- Understanding of real-time application concepts such as PBX'es, dial plans, VoIP, QoS.
- Ability to work in a fast-paced environment supporting real-time market data and trading.
- Certification and/or training with vendor-neutral or vendor-specific focus.
- Basic understanding of operating system administration (Windows and Linux).
- Basic scripting and automation.
- The ability to solve problems via standard and non-standard methods.
- Organized and methodical testing skills.
- Excellent written and oral communication skills
- Excellent time management and organizational skills.
Tagged Systems:
- OS: Linux & Windows.
- Hardware and Applications: Cisco routers and switches, Cisco CUCM, Cisco Telepresence and Video Units, WebEx, SIP Trunks, Cisco Expressway, Cisco Contact Center, Microsoft Teams, MS Teams, Zoom, NEAT videoconferencing
