Job Location: Mumbai- Saki Naka
Required Technical Skills
- Knowledge of networking industry, products, and protocols.
- Knowledge of the following network protocols and technologies (preferred): TCP/IP and OSI model, IP Address and Subnetting, ARP, DHCP, DNS, POE (IEEE 802.3af/at/bt), ICMP, IPv4 & IPv6, and IEEE 802.1Q trunking, Port Aggregation (LACP), Routing protocols, ACL (Standard and Extended), STP/RSTP/MSTP, Wireless LAN Fundamentals, VOIP (SIP protocol), VPN, NAT/PAT, etc.
- Knowledge of troubleshooting utilities such as tcpdump, Ping, Traceroute, and Wireshark (or similar packet capture and analysis tools) is highly desired but not mandatory.
- A comfort level with Linux would be an added advantage.
- Prior support experience is preferred.
- Provide L1 support with full accountability on cases from creation to resolution.
Skills: voip (sip protocol),tcp/ip,troubleshooting,ipv4 & ipv6,ieee 802.1q trunking,dhcp,stp/rstp/mstp,troubleshooting utilities such as tcpdump, ping, traceroute, and wireshark,vpn,osi model,l1 support engineer,poe (ieee 802.3af/at/bt),knowledge of networking industry, products, and protocols,routing protocols,ip address and subnetting,wireless lan fundamentals,acl (standard and extended),nat/pat,router and switching,tcp/ip and osi model,port aggregation (lacp),dns,icmp,arp
