Cisco Switches, Access Points, Wireless Controllers, Palo Alto, Azure, Infoblox, Microsoft DNS/DHCP, Load Balancers (F5, Azure), Cisco ISE, TACACS
Description
GSPANN is hiring a Network Engineer L3 Support with expertise in advanced enterprise networking, infrastructure automation, and cloud integration. This full-time role involves handling escalations, leading root-cause analysis, and optimizing hybrid network environments across global operations.
Location: Hyderabad / Gurugram
Role Type: Full Time
Published On: 3 July 2025
Experience: 8+ Years
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Description
GSPANN is hiring a Network Engineer L3 Support with expertise in advanced enterprise networking, infrastructure automation, and cloud integration. This full-time role involves handling escalations, leading root-cause analysis, and optimizing hybrid network environments across global operations.
Role and Responsibilities
- Coordinate with Original Equipment Manufacturers (OEMs) such as Cisco, Palo Alto Networks, and Microsoft to resolve issues within defined Service Level Agreements (SLAs).
- Oversee and optimize enterprise network infrastructure, including firewalls (Palo Alto Cloud and On-Premise, Microsoft Azure Firewall), Cisco switches, and access points.
- Support wireless LAN controllers and Cisco Digital Network Architecture Center (DNAC) for centralized wireless management.
- Manage network authentication platforms like Cisco Identity Services Engine (ISE) and Terminal Access Controller Access-Control System (TACACS).
- Handle load balancers across environments, including F5 and Microsoft Azure.
- Maintain DDI (DNS, DHCP, IPAM) services using Infoblox and Microsoft Domain Name System (DNS) / Dynamic Host Configuration Protocol (DHCP).
- Administer cloud networking setups on Microsoft Azure and Amazon Web Services (AWS).
- Manage the commissioning and decommissioning of physical and virtual network assets.
- Design and implement automation for real-time health monitoring and incident healing.
- Automate processes across asset lifecycle management, patching, upgrades, and provisioning.
- Execute batch jobs and integrate scripting to streamline operational tasks.
- Contribute to Infrastructure as Code (IaC) adoption and FinOps (Financial Operations) initiatives.
- Maintain seamless 24/7/365 network operations across global environments.
- Execute expedited change requests and fulfill service tickets with minimal business impact.
- Lead efforts around capacity planning, performance tuning, and network availability optimization.
- Maintain and enforce Standard Operating Procedures (SOPs), hardening policies, and patch compliance.
- Track licenses, warranties, and vendor contracts to ensure proactive renewals and compliance.
- Support Disaster Recovery (DR) readiness by conducting routine backup restoration drills.
- Follow ITIL (Information Technology Infrastructure Library) aligned processes such as Incident, Problem, Change, Configuration, Availability, and Service Level Management.
- Drive continuous service improvement initiatives across network infrastructure and operations.
- Mentor and train L0L2 engineers to build technical depth and support maturity.
- Lead upgrades and refresh projects to maintain supported versions of hardware and software.
- Serve as the final escalation point for Level 0 to Level 2 (L0L2) teams on all network-related incidents.
- Lead root-cause analysis (RCA) and manage problem resolution for recurring or high-impact issues.
Skills And Experience
- 8+ years of experience in enterprise network engineering roles.
- Expertise in Cisco networking technologies, including switches, access points, and DNAC.
- Hands-on with next-generation firewalls such as Palo Alto Networks and Microsoft Azure Firewall.
- Manage DDI solutions using Infoblox and Microsoft DNS/DHCP.
- Support enterprise wireless LANs and associated controllers.
- Operate effectively within cloud networking environments including Microsoft Azure and AWS.
- Develop and maintain automation scripts using Python, Ansible, or similar tools.
- Use network monitoring, asset management, and orchestration tools to drive operational efficiency.
- Demonstrate deep understanding of ITIL processes and large-scale enterprise IT operations.
