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cby services

Network Engineer L1

cby services
Mumbai, India
2-4 Years
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Job Description

Mumbai Experience : 2 Years

Job Description

  • Job Title: Network Engineer L1
  • Experience: 2-4 Years
  • Role Type: Monitoring & First-Level Support
  • Location: Mumbai

Key Skills

Technical Skills

  • Basic understanding of
    • TCP/IP, OSI Model
    • VLANs, Trunking
    • Static & basic dynamic routing (OSPF fundamentals)
    • DNS, DHCP
  • Hands-on exposure to
    • Cisco / Aruba / Juniper switches & routers
    • Network monitoring tools
  • Basic knowledge of firewall concepts (ACLs, NAT)
Requirements

Required Qualifications

  • CCNA (preferred, not mandatory)
  • Good communication and documentation skills
  • Willingness to work in shifts / 24x7 environments

Responsibilities

  • Monitor network infrastructure (LAN/WAN/Wi-Fi) using NMS tools (SolarWinds, PRTG, etc.)
  • Perform first-level troubleshooting for network incidents and service requests
  • Handle alerts related to routers, switches, firewalls, and links
  • Identify, log, and escalate incidents to L2/L3 teams as per SLA
  • Perform basic configuration changes under supervision
  • Maintain network documentation, diagrams, and incident reports
  • Coordinate with ISPs and vendors for link-related issues
  • Follow SOPs, change management, and security policies

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Network Engineering
Employment Type:
Full time

About Company

cby services

Job ID: 148882891

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Last Updated: 09-06-2026 07:34:57 PM
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