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Network Engineer II (TCF)

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  • Posted 16 hours ago
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Job Description

Job Title:

Network Engineer II (TCF)

Job Description

We are seeking an experienced Network resource to join our 24x7 first level support network team focused on both network outages as well as network-related projects. The candidate will be accountable for day-to-day network activities, such as those related to incident and change management, to ensure end user requests are handled and addressed within defined SLAs. The position requires good organizational skills, attention to detail, the ability to troubleshoot and logically solve problems.

To be a successful candidate, you will need to have a strong understanding of network infrastructure and network hardware. You will also need to be able to implement, administer, and troubleshoot network devices including Wifi, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired

Key Responsibilty

  • Provide 24x7 L3/L2 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs
  • Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved
  • Conduct InfoSec activities and ID management of Voice devices on a daily, weekly, monthly and quarterly basis to ensure that all devices are complaint with zero deviations per the InfoSec calendar
  • Execute day-to-day network activities as part of Incident management and Change management processes to ensure end users requests are handled and addressed within the defined SLA's
  • Proactively evaluate new and emerging technologies and suggest ways to add value to the existing infrastructure
  • Author and deliver network related documentation
  • Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams
  • Complete all assigned, mandatory training within the timeframe provided
  • Conduct and/or participate in regularly scheduled 1:1 meetings with direct manager and/or direct reports

Location:

IND Bangalore - MTP C4, 3rd Flr

Language Requirements:

Time Type:

Full time

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About Company

Concentrix was founded in 1983, its heritage can be traced back to 1973 to its insurance administration business solutions and services which were acquired in 2013 by Concentrix from IBM.Concentrix has grown through multiple acquisitions bringing on board eight companies since 2006. Two of the acquisitions that are especially notable include the IBM Worldwide Customer Care Services Business(known as IBM Daksh) and the Minacs Group Pte.

Job ID: 147020675

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