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Job Description

Job Overview

We are looking for a Network Engineer with 2–4 years of experience in managing and troubleshooting enterprise network and security infrastructure. The role involves hands-on administration of Firewalls, Routing & Switching, Wireless Networks, VPNs, Network Monitoring, and Cloud Networking, along with vendor coordination and IT service management.

Main Responsibilities:

• Experiences in Installing, configuring and troubleshooting of Firewalls ( Fortigate/Sophos) - Interfaces, Routing, NATing, Policies, VPN - SSL, Site to Site, UTM features - Webfilter, Application Filter, IPS.

• Experiences in Installing, Configuring and troubleshooting switches - Vlan, Trunking, Vlan Interfaces, Routing, DHCP, Port security, Spanning tree

• Understanding about different type of internet connectivity and configurations

• Experience with network monitoring and troubleshooting tools, such as Wireshark, Nagios, and SolarWinds

• Perform network troubleshooting to isolate and diagnose common network problems and solve complex problems.

• Suggest improvements to network performance, capacity, and scalability.

• Knowledge of public, private, and hybrid cloud computing networks and security such as Microsoft (Azure), Amazon (AWS) environments

• IT service management (ITIL) processes familiarity (e.g., change, service request, problem, incident)

• Experiences in installing, Configuring and troubleshooting wireless access point and controllers.

• Document network configurations, procedures, and best practices to ensure consistency and compliance with industry standards.

General Responsibilities:

• Maintain and update configuration documents.

• Maintain assets and software license / subscriptions.

• Vendor co-ordination and support

• Maintain SLAs and do timely escalations.

• Report all incident/service/change requests in helpdesk tool.

• Provide after hour support in case of emergencies and occasional weekend maintenance.

Skills:

• Excellent troubleshooting skills

• Proven experience as Network administrator technician or similar role

• Exceptional organizing and time-management skills

• Very good communication abilities

• Routing, Switching, Firewall & Wireless network management

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