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Job Description
Netskope / Deployment Engineer – Ridge IT
Ridge IT is seeking to hire a Netskope Deployment Engineer to support our solutions practice through projectbased technology implementations, Tier 2/3 technical issue resolution, and direct customer support. This role offers significant growth potential and exposure to cuttingedge cloud security technologies. We are a highly customerfocused organization—our team works hard to exceed expectations at every turn.
What We Are Looking Fo
rRidge IT is seeking a professional who
- :Has strong experience deploying Netskope to commercial customer infrastructur
- eHas strong interpersonal skills and can lead and manage multiple ongoing deployment
- sEnjoys working with people and modern cloud security solution
- sDemonstrates excellent customer service skill
- sCan perform 100% of their work remotely using Microsoft Team
- sHas a solid understanding of cloud technologie
- sEnjoys rotating between roles and projects supporting the same toolse
- tHas Tier2 troubleshooting or enterpriselevel support experienc
- eIs seeking a longterm professional home with real career growt
- hBelieves that if the company wins, I win
Position Breakdo
- wnProjects / Tier 2–3 Technical Work – 6
- 0%Deployment Advisory Projects – 4
0%Your primary responsibility is solving complex issues and delivering whiteglove implementation services for our commercial customer
s.Additional responsibilities includ
- e:Supporting sales teams with subjectmatter expertise, product demos, and test environmen
- tsAdvising customer IT teams on implementing our SaaS solutio
- nsProviding technical guidance throughout the deployment lifecyc
leThe Ideal Candida
teThe ideal candidat
- e:Is a professional, collaborative team play
- erHas a fearless approach to technolo
- gyActively learns and researches new technologies outside of wo
- rkHas the ability and drive to grow beyond their current résu
- méDemonstrates strong analytical and troubleshooting skil
- lsHas excellent written and verbal communication skil
- lsCan work independently with minimal oversight and meet deadlin
esThe Wo
- rkManage the full implementation process in alignment with company deployment schedules and SO
- PsTroubleshoot complex, multisystem issu
- esConfigure and deploy SaaS security offerin
- gsProvide technical advisory support via Zoom, email, and pho
- neOffer specialized support to implementation and sales tea
msSpecific Skil
- lsAdvanced troubleshooting across multisystem environmen
- tsFirewall rules experien
- ceStrong knowledge of TCP/IP, routing, and network segmentati
- onExperience with VPN technologi
- esURL filtering experien
- ceVirtual machine manageme
- ntExperience with SAML or modern authentication protoco
- lsKnowledge of Azure
- ADDemonstrated experience with Cloud/SaaS technologi
- esCCNA (Plu
- s)Netskope (Require
- d)Experience with firewalls (Require
- d)Experience with Fortinet (Plu
- s)Experience with Cisco (Plu
- s)Bilingual (Plu
s)Added Bonus Skil
- lsOffice 365 technologies (Exchange, OneDrive, Intune, SharePoint, File Storag
- e)Azure environment manageme
- ntPowerShe
- llNetskope platform experien
ceQualificatio
- ns5+ years of consulting or technology experien
- ce3+ years in clientfacing rol
- esExcellent multitasking and prioritization skil
- lsStrong analytical and problemsolving abiliti
- esA drive for quality, efficiency, and timeline
- ssBachelor's degree preferr
