Job Description
Position: National Head-Maintenance
Department: Maintenance Service Sales
Location:Mumbai
Qualification: BE/BTech
Experience Range-20+ Yr
Notice period:Immediate to 30 Days
Job type: Permanent
Note: Elevators/Construction Industry Preffered.
Job Description
To have full responsibilities on Maintenance Service Sales activities PAN India.
Monitoring and Controlling resources, Spare parts Management, Quality, AMC Contracts management and ensuring customer satisfaction on our product through Managers, Engineers and Supervisors.
Tasks Management Planning resources, monitor service schedule, arrange monthly review meetings, ensure smooth flow of works, ensure proper maintenance of equipment in an efficient way.
Contracts Management Prepare AMC contracts plan yearly with revenue projection and ensure on time renewal service agreements.
Parts Management To have better control on parts by preparing retirement plan, controlled consumption, and monitoring of stock parts.
Quality Objective To ensure the quality of service and response top class through proper monitoring of service schedules and recommended preventive maintenance with assistance of TELC experts.
Safety Objective To ensure health and safety of technician by monitoring, controlling, and training them with initial safety induction, regular toolbox talks.
Customer satisfaction - Timely coordination with customer and timely response to keep the customer satisfied.
Technical Objective - To oversee all technical matters and liaise with manufacturer on all technical matters etc.
Cost Management - Projection of resources requirement and expenses in the beginning of FY through estimation and monitoring of expenses regular basis.
This job is provided by Shine.com