National Credit Control Manager

Key Responsibilities

Customer Communication

• Ensure timely sharing of outstanding account statements and invoices with customers to support proactive collection efforts.

Collections Management

• Follow up with customers for due payments and resolve customer issues that may delay collections.

Customer Reconciliation

• Perform regular reconciliation of customer accounts to maintain accurate financial records.

Bank Entries & ERP

• Record collections accurately in Tally and local ERP systems.

Invoice Adjustment & Knock-Off

• Adjust and knock off invoices against corresponding payments to ensure clean AR ledgers.

Credit Policy Enforcement

• Implement and enforce the company's Credit Policy consistently across all three entities.

Sales Collaboration

• Coordinate with the Sales team to resolve customer disputes or delays in payment.

Team Leadership

• Review and drive the performance of AR team members to achieve collection targets.

Qualifications

• Graduate or Postgraduate in Commerce
• Prior experience in Accounts Receivable and Customer Reconciliation
• Proficient in Tally Prime and familiar with local ERP systems
• Experience handling large customer bases
• Strong interpersonal and communication skills
• Ability to work under pressure and meet strict deadlines
• Problem-solving mindset with a facilitative approach