Job Description
- Microsoft Teams Rooms application issues (login, app crashes, stuck on joining meeting)
- MTR device health (console, compute unit, touch panel)
- Audio/video devices (camera, mic, speaker) basic troubleshooting ( With Remote support team)
- Display issues (TV/monitor not working, resolution issues) - ( With Remote support team)
- Teams Rooms resource account configuration (sign-in issues, password sync)
- Exchange mailbox / calendar integration issues
- Device configuration profiles (via Intune / Teams Admin Center)
- Network connectivity within the organization (LAN/Wi-Fi in office)
- Firewall/proxy issues affecting Teams connectivity (internal fixes)
- Basic bandwidth checks
- Teams Rooms app updates
- Firmware updates for certified MTR devices
- OS updates (where managed by IT)
Skills: bandwidth,microsoft teams rooms,mtr
