MS IP Expert

As an IP Expert person will be responsible for end-to-end handling of network operations. Providing technical consultation and resolving queries/ incidents. Manages technical escalations for technical requests, emergency cases and outages internally and towards customer.

You have:

• 8-12 years of experience with a B.E/B.Tech/M.E/M.Tech/MCA degree in Telecommunication Engineering, Computer Science or equivalent.
• Must have a strong understanding of Protocols: TCP/IP, IPv4 & IPv6 addressing & IP subnetting, VLANs, Ethernet, SNMP, management (Telnet, SSH, HTTP, HTTPS, TACACS+)
• Proficiency in Designing, Implementing & Troubleshooting IP/MPLS Network core and services design, including L2 VPNs and L3 VPNs, Seamless MPLS, Segment Routing.
• Analyse and resolve network hardware and software connectivity issues.
• Network Tools analysis for capacity planning and proactive fault finding.

It would be nice if you also had:

• Knowledge & Hands-on experiences of protocols (OSPF, ISIS, BGP), signaling protocols (RSVP-TE, LDP).
• Relevant certifications (e.g., CCNA, CCNP, NRS-I, NRS-II) are a plus.
• Providing technical support for IP Core nodes (Analysis, Troubleshooting & fixing the issues reported) on already deployed to end customer/user.
• Technical Operations support for customer team, support and perform competence development of local technical teams.
• Manages technical escalations for technical requests, emergency cases and outages internally and towards customer.
• Support customer s network performance and evolution & manages network SW and HW configuration information.
• Acts as the prime technical interface towards customer, subcontractors and 3rd party suppliers as well as internally towards several organizations.
• Liaise closely with Multiple teams to work on the operation faults and technical management to ensure the Network stability.
• Monitors and reports customer s life network performance and acts to ensure network s availability including e.g. customer SLA fulfilment
• Ensure multiple network Element are connected and all functions are working well & handling Critical and Emergency network incidents with stakeholders/Care.