MS-D365 CE Solution Architect (Functional)

Responsibilities:

• The candidate will work with the Sales teams and help them configure the demo environments for the client demos.
• The candidate should have the ability to understand business scenarios and provide solutions that leverage the Dynamics 365 platform.
• The candidate will also be responsible to help conduct trainings for team members of the technology solution and create and maintain knowledge sharing documentation.
• Knowledge of Dynamics 365 business applications for Customer Engagement and the related SDK
• Proficient with configuration, customizing, and integrating Microsoft Dynamics CRM.
• Significant experience working with Dynamics 365 Online and Microsoft Power Platform including PowerApps (Canvas, Portal and Model Driven Apps), Power Automate, Portal Pages and Dynamics 365 CE Apps.
• Must have experience working on Business rules, workflows, Power Automate flows.

Key Skills Expertise:

• Dynamics 365 CE (Sales, Customer Service, Field Service)
• Power Platform (Power Apps, Power Automate, Power BI integration)
• Workshop facilitation, client demos, and proposal creation
• Business analysis, stakeholder engagement, solution design
• Familiarity with tools like JIRA, Confluence, XRM Toolbox, Ribbon Workbench
• Estimation, scoping, and technical proposal writing

Qualifications

• Bachelor s degree in Engineering or relevant field
• 12+ years of experience with Microsoft Dynamics CRM/D365 CE
• Excellent communication and presentation skills
• Experience in DevOps would be an added advantage.
• Related D365 Certifications would be an added advantage.
• Experience with JAVA Script.