Job Description
Business & Requirements Analysis
- Lead requirements elicitation through workshops, interviews, gap analysis, and document reviews.
- Analyze and document requirements using BRDs, FRDs, User Stories, Use Cases, and Process Flows .
- Ensure clarity, completeness, and traceability of business requirements through the delivery lifecycle.
- Act as a liaison between business users, product owners, and technical teams.
Insurance Domain Responsibilities
- Work across one or more insurance lines.
- Strong understanding of end-to-end insurance processes
Delivery & Agile Support
- Collaborate with solution architects and developers to ensure business needs are translated into workable solutions.
- Participate actively in Agile/Scrum ceremonies (backlog grooming, sprint planning, reviews).
- Support UAT activities , including test case review, defect triage, and business sign-off.
- Ensure alignment between business expectations and delivered functionality.
Process Improvement & Leadership
- Identify process gaps and recommend automation or optimization opportunities.
- Provide mentorship and guidance to junior business analysts.
- Contribute to organization-wide standards, templates, and best practices for business analysis
Responsibilities
QUALIFICATIONS
About Us
At Zensar, we're
experience-led everything. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose:
Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is
ONE with Client - a set of four core values that reflect who we are and how we work:
One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we're a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
