Motor Production

Motor claims Administrative Support Officer
Location: GCC India- Bangalore
Role Summary
The Administrative Support Officer is part of Aon's Global Capability Center (GCC) in India and supports the Fleet Automotive Benelux Policy Production department.
Key Responsibilities
. Prepare insurance-related documents such as claims certificates, resident certificates, insurance cards and certificates of insurance.
. Monitor and manage the Motorproduction mailboxes, ensuring timely and accurate follow-up of incoming requests.
. Forward emails to the appropriate administrator, account handler or claims support team where required.
. Provide daily administrative support for assigned clients within the motor production process.
. Handle registrations, insurance certificates and data input in relevant systems.
. Support the administration and management of client files, ensuring information is processed accurately and consistently.
. Carry out recurring operational tasks such as cancellations, driver changes, reference adjustments and manual registrations.
. Ensure that standard administrative processes are completed efficiently, accurately and in line with internal procedures.

You can demonstrate at least 2 years of solid and relevant experience in insurance operations, preferably policy production.

Good understanding of motor insurance administration and policy production processes.
Experience with preparing insurance-related documents
You have excellent interpersonal skills
You are enthusiastic, dynamic, ambitious and able to work well under pressure.
Good knowledge of Word, Excel, PowerPoint
Good command of central IT systems
High level of attention to detail and accuracy, Strong attention to detail and quality focus
Structured, methodical and quality-focused working style.
Comfortable working in a process-driven, operational environment within an international setup.