Key Responsibilities (GRC/RM):
- Configure and customize ServiceNow GRC/RM modules, including Policy & Compliance, Risk Management, Audit Management, BCM, TPRM, and CCM.
- Develop and customize IRM workspaces, portals, forms, dashboards, and reports.
- Build and maintain client-side and server-side scripts, including Business Rules, UI Policies, and Script Includes.
- Integrate ServiceNow with external systems using REST and SOAP APIs.