Technical owner for Microsoft Copilot Studio, focusing on developing, governing, managing the lifecycle of custom AI agents, plugins, integrations within the environment.
Key Responsibilities:
- Platform Ownership: Serving as technical lead for Copilot Studio, managing environments, connectors, data access rules, lifecycle controls.
- Custom Agent Development: Building, testing, deploying custom copilots (AI agents), plugins, prompts designed to integrate with business systems like ServiceNow, Workday, Salesforce, and Jira.
- Governance & Security: Implementing guardrails for prompt behavior, data privacy, and responsible AI usage in compliance with company security policies.
- Data Integration: Configuring Microsoft Graph connectors to securely expose organizational data to Copilot.
- Adoption & Support: Creating best practices for prompting, providing Tier 3 support, developing training materials for end-users.
- Collaboration: Working with IT/business teams to identify use cases for automation & enhanced productivity.
