Module Lead - Infor LN Finance Functional Job

Experience

5-8 Years

Job Description

Leadership / Team Management Responsibility:
. Drive operational excellence and continuous improvement initiatives
. Support transformation initiatives focused on process automation and efficiency
. Collaborate with cross-functional business and IT teams for issue resolution and enhancements
. Contribute to process standardization and knowledge management
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Essential Experience:
. Strong experience in ERP LN application support and business process understanding
. Expertise in ERP LN modules such as:
o Manufacturing
o Logistics
o Procurement
o Warehouse Management
o Order Management
o Finance (Major understanding)
. Experience in:
o Incident management
o Service requests
o Problem management
o Root Cause Analysis (RCA)
o Change management support
. Hands-on experience in:
o ERP LN configurations
o Functional troubleshooting
o User support and issue resolution
. Good understanding of:
o Must have Finance functional process knowledge and understand financial accounting entries.
o Must have good hands-on knowledge and presently working on Infor LN/ BaaN ERP
o Must have good knowledge of all Finance Modules ACP, ACR, GLD, FAM and CMG etc. including Mapping Scheme & Integration transactions.
o Interfaces
o Web services
o Third-party integrations
. Experience supporting ERP applications in:
o Automotive industry
o Manufacturing / Discrete Manufacturing environments
. Ability to:
o Analyze business requirements
o Translate requirements into functional solutions
o Coordinate with technical teams for implementation and fixes
. Exposure to:
o ServiceNow
o SAP integration
o Reporting tools
o Automation initiatives
. Minimum 5-8 years of relevant ERP LN functional/support experience
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Preferred Skills:
. Exposure to ERP LN Finance or Manufacturing modules
. Experience in operational support environments
. Knowledge of ITIL processes and SLA-driven support models
. Understanding of COLO migration / infrastructure transition projects
. Experience in user training and documentation
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Education / Qualifications:
. B.Tech / BE
. Postgraduate in Management / Computer Applications preferred
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Language Requirements:
. English
. Hindi
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Key Competencies:
. ERP LN Functional Support
. Incident & Problem Management
. Business Process Analysis
. Stakeholder Coordination
. Operational Excellence
. Continuous Improvement
. Automation Mindset
. SLA & Service Delivery Management

Required Behavioral Competencies

Drives Results:Sets realistic stretch goals for self and others and perseveres to follow through with resilience and remains calm in a crisis or stressful situation to exceed organization/client expectations.

Collaboration:Shares information within the team, participates in team activities and asks questions to understand other points of view.

Accountability:Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team.

Communication:Communicates well-organized ideas, information, and data to broad and diverse audiences across the Organization (through formal and informal presentations). Helps others identify their appropriate audience.

Agility:Demonstrates openness to the possibilities that change presents and begins to plan for how the role may change. Works with others to prepare for change.

Customers Focus:Displays awareness of customers stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within the stipulated time.

Resolves Conflicts:Displays sensitivity in interactions and strives to understand others views and concerns