Who are we
Whatfix disrupts how Application Support and Learning content is consumed by providing Contextual and Interactive WalkThroughs inside enterprise applications at the exact time a task is being performed.
We provide enterprises with a Software Platform that allows them to create Interactive Guides or Flows that sit as an overlay inside any web application. Flows are Contextual - appear based on where you are in the application (location) and who you are (role). Optimal performance and adoption of any web application are attained when there is easy access to Contextual Information - inside the application at the time a task is being performed.
Hustle Mode ON is the motto we live by.
- Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco.
- With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list.
- Recognized by Forrester and Everest Group as a Leader in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020
- Listed in Deloitte Technology Fast 500 among fastest-growing companies in North America for 2022 and 2021 and recognized as Great Place to Work 2022-2023
- Our Customer centricity is evident from a Customer rating of 4.67 on G2 Crowd & 4.7 on Gartner Peer Insights
About the Role: Product Designer #Onsite
The Whatfix mobile team is looking for a Mobile Designer to join the team in defining our Digital Adoption offerings for the deskless workforce to help our customers with onboarding, simplifying complex tasks, training, and feedback. This is a great opportunity to help shape the mobile product offering and define a mobile design system and interaction design approach for Whatfix.
You will work with a team of Product Managers, Engineers, Product Marketers, and Data Analysts as well as the broader Design and Research organization to create exceptional mobile experiences focused on the needs of our content creators and their end users.
You have a deep understanding of Apple's human interface design guidelines, Android and iOS design, and other mobile platform designs, including Google's material design and a demonstrated track record of creating accessible and intuitive mobile experiences.
You have excellent user interaction and graphic design skills with a developed sense of typography intuitive mobile-first layouts and the ability to show relevant work.
You are a team player who fosters cross-functional collaboration and communicates clearly. You've led design on a few mobile projects from research, and definition, through design, collaborating with engineering for building, testing, and launch.
You pay attention to the user's full end-to-end experience and prioritize creating value-driven experiences that are unified, intuitive, and delightful and that are validated and informed by user insights.
Craft requirements:
- 3-5 years of experience in Product Design, UX, UI, HCI, or related field with a focus on mobile design
- A bachelor's or higher degree in interaction design, human-computer interaction, cognitive science or related field
- Excellent understanding of user-experience design for mobile and demonstrable user interaction design skills, as well as graphic design skills, with a good understanding of typography and intuitive layouts and the ability to show relevant work
- Have developed intuitive, usable, accessible, and engaging interactions and designs for mobile
- Actively research and track the latest standards and advancements in mobile application design patterns with the ability to translate them into a mobile-focused design system
- Demonstrated experience with user research methods and their application in design discovery and validation
- Deep understanding of Apple's human interface design guidelines, Android and iOS design and other mobile platform designs, including Google's material design.
- A portfolio of work across platforms, including Android and iOS
- Our teamwork in Figma and experience with this tool is ideal
Business requirements:
- Strong oral and written communication skills
- A reliable team player who welcomes and fosters team collaboration
- Collaborate effectively with cross-functional teams including Product Management, Engineering, Product Marketing and Data Analysts as well as the broader Design and Research organization to create exceptional experiences focused on the needs of our content creators and their end users
- Able to navigate through ambiguity, advocate for design by effectively explaining design choices and presenting work cross-functionally, and find effective solutions
- Lead design in the product development process from research, and definition, through design, build, test, and launch
- Strategically plan and collaborate with our mobile product and engineering teams to shape our future offerings
- Foster a unified, end-to-end experience for our mobile users that takes into consideration the entire Whatfix experience
