MNC Hiring For Sr QA, TL, and Ops Manager

Key Responsibilities:

• Handle inbound and outbound calls for international customers
• Resolve queries or technical issues efficiently and professionally
• Provide accurate information while ensuring customer satisfaction
• Document all customer interactions and follow standard protocols
• Meet performance and quality benchmarks

Candidate Profile:

• Relevant experience in international voice process (as per role requirement)
• Excellent English communication skills are mandatory
• Strong problem-solving and customer service abilities
• Must be willing to work from office
• Open to rotational shifts including night shifts