Middleware Operations Support Engineer II

This role will be responsible for managing the operations of the Middleware infrastructure environments and to ensure the operation is in accordance with established procedures and practices. This is accomplished through monitoring performance of middleware applications and coordinating technology deployment and delivery schedules.

Role Specific Responsibilities

Manages middleware infrastructure and operations. Work on Incident and tasks assigned to Middleware Team.

Business Partnership

• Work with business partners to communicate overall technology capacity related to business priorities for the specific business services / processes under responsibility.
• Partner with technology teams to engage business partners and vendors in developing technology / product strategies.
• Participate in and support cross technology process improvement initiatives.

Qualifications

• College degree in related technical / business areas or equivalent work experience.
• Minimum of 2 to 3 years experience in Oracle Fusion Middleware information technology SOA / OSB and Weblogic.
• Understanding of the technology organization and / or business and technology.
• Excellent problem solving / analytical skills and knowledge of analytical tools.
• Must have high focus on quality and customer servic

Role: Technical Support - Non Voice

Industry Type: IT Services & Consulting

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Non Voice

Education

UG: Any Graduate

PG: Any Postgraduate