Middleware and Application Support

Job Description:

• We are looking for a skilled Middleware Application Support Engineer to manage support and maintain middleware platforms and business critical applications
• The role involves monitoring application health resolving incidents troubleshooting middleware issues and ensuring stability availability and performance of enterprise applications

Key Responsibilities:

• Provide L2 support for middleware platforms and enterprise applications
• Monitor application and middleware environments to ensure high availability and performance
• Troubleshoot and resolve issues related to application availability performance jobs interfaces and middleware services
• Support deployment configuration and maintenance of middleware components
• Handle incident management service requests root cause analysis and problem resolution within defined SLAs
• Coordinate with L1 L3 teams development teams infrastructure teams and business stakeholders for issue resolution
• Perform log analysis health checks and system monitoring to proactively identify issues
• Support batch job monitoring restart activities and interface application recovery as required
• Participate in patching upgrades release support and environment validation activities
• Ensure proper documentation of incidents fixes SOPs and knowledge articles

Preferred Skills:

Technology->Middleware Administration->MQ series,Technology->Middleware Administration->IBM Websphere Message Broker->Websphere,Technology->Middleware Administration->Tomcat Servers->Tomcat,Technology->Middleware Administration->RedHat Jboss application server->Jboss,Technology->Middleware Administration->WebLogic application server Admin,Technology->Oracle->PL/SQL,Technology->OpenSystem->Python - OpenSystem->Python,Technology->Java->Java Application Server