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Middleware Administrator L3

7-11 Years
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Job Description

We are looking for an experienced Enterprise Middleware Architect to administer, manage, and support complex middleware environments. The role requires hands-on expertise in multiple middleware platforms, messaging systems, and API integration tools, with a focus on L3 support, incident management, and root cause analysis.

Key Responsibilities:

Middleware Administration & Operations:

  • Administer, configure, and maintain middleware platforms including WebLogic, WebSphere, JBoss/WildFly, and Tomcat.
  • Manage messaging systems such as IBM MQ, Kafka, ActiveMQ, and RabbitMQ.
  • Support API gateways and integration platforms including MuleSoft, Apache Camel, and similar tools.
  • Manage middleware environments across DEV, TEST, UAT, and PROD.
  • Perform installations, upgrades, patching, and migrations of middleware systems.
  • Act as Level 3 escalation for critical production issues.
  • Conduct deep-dive root cause analysis (RCA) and implement permanent fixes.
  • Collaborate with application, database, OS, network, and security teams to resolve complex technical issues.
  • Participate in on-call rotation for critical incidents.

L3 Support & Incident Management:

  • Provide Level 3 production support and troubleshoot complex incidents.
  • Ensure timely resolution and continuous improvement of middleware operations.

Required Skills and Qualifications:

  • Strong expertise in middleware platforms (WebLogic, WebSphere, JBoss/WildFly, Tomcat).
  • Hands-on experience with messaging systems (IBM MQ, Kafka, ActiveMQ, RabbitMQ).
  • Knowledge of API gateways and integration platforms (MuleSoft, Apache Camel, etc.).
  • Experience in L3 support, incident management, and RCA.
  • Strong problem-solving and analytical skills.

More Info

About Company

Data & Strategy for your Talent, Market, R&D, and Growth Founded in 2003, Han Digital offers suite of strategic consulting and talent advisory to Fortune500 customers across Software/IT, BFSI, Semicon, Telco, Healthcare, and Engineering verticals. Our expertise spans Global Talent Intelligence, Market Research, GenAI Data Solutions, GCC Programs, Strategic Consulting, Executive Search and Talent Solutions. Our Core Focus Areas: 1.Global Capability Centers (GCCs), ER&D, and IT Pioneers: We offer a comprehensive strategic consulting suite for GCCs, ER&D, IT players, and tech startups in India, the Philippines & emerging ITBPM markets to scale and transform their businesses. 2.AI/MLOps Data Solutions: We empower GenAI players with all data annotation, content moderation, image sourcing, and data labeling, to enhance customer agility and innovation. 3.Executive Search and Hiring Solutions: Our executive search, specialized niche skill hiring and staffing cater specifically to the IT-BPM industry, helping you to find and hire the right talent. 4.Industry Research: We benchmark and provide custom market research to solve complex business problems related to the market, competition and growth. Why Han Digital •Proven Expertise: 20 years of expertise in talent intelligence and tracking over 15,000 niche technology skills. •Innovative Solutions: Offering scalable AI/MLOps data solutions to drive innovation and elevate customer experiences in the future of GenAI. •Hiring Partnerships: Yearly over 100,000 candidates and 5,000 job roles handled, helping niche technology and semiconductor hiring for Fortune 500 customers. Our Commitments to Excellence: At Han Digital, we believe in staying ahead of market trends through proven domain expertise and strong thought leadership.

Job ID: 139127247