Middleware Administrator

About the role

The Application Platform Operations Engineer role sits in the IT Production Tribe, which is organised into four domains (Production Security, Application Production, Infrastructure, Technical Office). In this role will be the frontline guardian of our production landscape, handling incidents, platform maintenance, and deployments while driving automation and proactive monitoring. If you thrive on solving complex, multitechnology problems and enjoy collaborating with development teams to deliver reliable, secure services, this role is for you.

Job Responsibilities

• Apply patches and configuration changes to application platforms in line with L3 recommendations and documented procedures.
• Serve as the first point of contact for highpriority incidents across all production environments and technologies.
• Resolve incidents promptly, rootcause issues, and drive preventive actions to avoid recurrence.
• Manage the ServiceNow (SNOW) backlog; respond to enduser and internal IT requests within agreed SLA.
• Identify automation opportunities and convey them to L3 teams to reduce manual effort and error rates.
• Perform manual deployments of applications and middleware that cannot be fully automated, following releasemanagement standards.
• Follow security guidelines for all changes and incident resolutions.
• Adhere to internal Change, Problem, and Incident Management processes to ensure delivery quality.
• Act as the liaison with the DEV Tribes; understand their applications and help troubleshoot pipeline failures.
• Possess a solid grasp of how applications, middleware, and operating systems interoperate to deliver services.
• Use Dynatrace or any related tools to monitor MCP assets, define alerts, and improve earlydetection of issues.

Required Education, Skills and Experience

• Bachelor's degree (or equivalent) in Computer Science, Engineering, Information Technology or a related discipline.
• Minimum 5 years of handson experience in production support of middleware/cloud platforms.
• Expertlevel Linux administration (Windows knowledge at a moderate level).
• Strong experience with Javabased applications, especially WebLogic middleware.
• Good understanding of containerbased deployments (e.g., Tanzu, IBM Cloud, AWS).
• Proficiency with monitoring tools – Dynatrace.
• Scripting/automation: Bash, Python; configuration management (Ansible).
• CI/CD concepts (Jenkins) and familiarity with Docker, .NET, Apache, NGINX.

Preferred Certifications, Skills and Experience

• Red Hat Certified Engineer (RHCE), Oracle WebLogic Administrator, AWS Certified Solutions Architect, or Docker/Kubernetes badges are considered a plus.
• Familiarity with ServiceNow ticketing and workflow automation.
• Exposure to security tooling (e.g., DLP, vulnerability management) within a production

About BNP Paribas India:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.