Job Description :

Who we are looking for

In this role, you will work with State Street teams from around the globe to support premier investment management clients. You will have immediate responsibility to oversee all day-to-day transactional responsibilities in a fast-paced, flexible and exciting environment.

Why this role is important to us

This is a varied position with a senior level of responsibility within the Middle Office Services operations. The team is responsible for end-to-end service delivery for majority of the Middle office functions. The candidate is require to ensure service delivery to both internal and external clients, ensure timely response to client initiated queries, and escalation of any unresolved matters to manager for best resolution solution.

What you will be responsible for

Role Purpose

The Manager is responsible for leading and delivering complex change initiatives impacting Middle Office operations. The role owns change governance, stakeholder management, and operational readiness to ensure changes are delivered safely, compliantly, and with successful adoption.

Key Responsibilities

• Lead end-to-end delivery of Middle Office change initiatives, ensuring alignment with business objectives.
• Own change governance including intake, prioritization, risk assessment, and approvals.
• Lead business impact assessments covering people, process, technology, data, and controls.
• Act as primary interface between Business, Operations, Technology, Risk, and Compliance stakeholders.
• Oversee requirements definition, UAT strategy, and end-to-end testing from an operational perspective.
• Own cutover planning, go-live readiness, and go/no-go decision support.
• Ensure operational controls, procedures, and operating models are updated and audit-ready.
• Lead hypercare, stabilization, and post-implementation reviews, driving continuous improvement.
• Provide guidance and oversight to Senior Associates and analysts supporting change delivery.

Skills & Experience

• 8-12 years of experience in Change Management, Business Change, or Operations within financial services.
• Strong understanding of Middle Office operations and regulated operating environments.
• Proven experience leading cross-functional change initiatives and governance forums.
• Strong stakeholder management, leadership, and decision-making skills.
• Experience managing operational risk, audit interactions, and regulatory change is preferred.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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