Job Description Summary

State Street's Middle Office function is establishing a small specialist team to design, deliver and support business-driven automation and data enablement solutions across reconciliations, exception management, document processing, and cross-system workflows. This Assistant Vice President is accountable for intake analysis, solution shaping, and high-quality documentation-turning Operations discovery and SME input into clear epics/stories, requirements, sizing, and training materials so automations can be delivered and supported reliably in production.

Job Description

Who we are looking for

A structured, delivery-minded techno-functional leader who can translate operational problems into well-defined automation work packages. You are strong in process analysis, requirements, and documentation, and you bring a practical understanding of controls and auditability in a regulated operations environment. You partner closely with Operations SMEs, the Service Owner, and engineering roles to ensure solutions are unambiguous, testable, and ready to embed into BAU.

Why this role is important to us

Middle Office teams handle time-sensitive processing in a control-heavy environment. To scale automation safely and consistently, we need clear front-end ownership of problem definition, requirements, sizing, and documentation-so delivery is efficient, outcomes are measurable, and production support is stable with audit-ready evidence and runbooks.

What you will be responsible for

As Assistant Vice President you will

• Own intake analysis for automation demand: clarify the problem statement, scope boundaries, constraints, assumptions, and desired outcomes in partnership with Operations SMEs and the Service Owner.
• Produce high-quality epic/story documentation and functional requirements that are clear, testable, and aligned to delivery standards (including exception paths, evidence needs, and operational handoffs).
• Lead process mapping and to be workflow definition, documenting roles, decision points, exception handling, and BAU embedding requirements for each use case.
• Provide sizing ownership: develop effort estimates and complexity assessments (in coordination with the Technical Lead) to support prioritisation and planning.
• Define acceptance criteria and test scenarios, supporting UAT readiness by ensuring requirements traceability and that outcomes can be evidenced.
• Create and maintain training and adoption materials (user guides, quick reference guides, training decks) and support BAU transition so Operations teams can run the process confidently post go live
• Ensure documentation supports governance expectations: clear ownership/co ownership, required approvals/registration inputs, and auditable artefacts aligned to the team's operating model.
• Maintain a clean, transparent backlog view (use case briefs, status, dependencies, and decisions), enabling the Service Owner to communicate pipeline, progress, and value delivered.

Additional Key Responsibilities

Stakeholder & Delivery Enablement

• Act as the primary interface between Operations SMEs and the pod for requirements shaping-ensuring SMEs remain focused on discovery and business context while the pod receives clear delivery-ready inputs.
• Facilitate workshops and walkthroughs to confirm shared understanding across Operations, the Technical Lead, and support stakeholders before build starts and prior to release

Controls, Auditability & Documentation Quality

• Ensure each automation has the documentation required for production readiness and control testing (process narrative, control points, evidence expectations, and BAU procedures), partnering with the Service Owner and governance process.

What we value

These skills will help you succeed in this role:

• Strong capability in business analysis, process mapping, and writing clear requirements that engineers and operations teams can execute against
• Comfort operating in a control heavy, regulated environment with an audit-ready mindset (documentation quality, traceability, evidence expectations).
• Strong stakeholder management-able to drive clarity, resolve ambiguity, and keep multiple parties aligned across priorities.
• Structured communication: able to present succinct problem statements, options, dependencies, and impacts to senior stakeholders.

Education & Preferred Qualifications

• 8+ years of professional experience in business analysis, product/process change, automation enablement, or relevant techno-functional roles.
• Experience supporting investment operations / Middle Office processing and controls preferred.
• Degree in finance, business, technology or equivalent relevant industry experience.

About State Street

State Street is a leading provider of financial services to institutional investors. Our teams help clients safeguard and steward assets and deliver effective investment solutions through servicing, data & analytics, research & trading, and investment management.

We strive to create an inclusive environment where employees can grow their careers while delivering value to clients. State Street is an equal opportunity and affirmative action employer.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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