We are seeking a highly experienced and technically proficient Microsoft SCCM/MECM Specialist to join our team, supporting a large-scale retail enterprise environment. This is a critical role requiring 10+ years of hands-on experience in designing, deploying, and managing complex SCCM/MECM infrastructures. You will be instrumental in ensuring the efficient and secure management of our endpoint devices, including software distribution, patch management, and operating system deployments. The ideal candidate is a proactive, detail-oriented individual with strong problem-solving abilities and excellent communication skills.
Key Responsibilities:
- SCCM/MECM Environment Management: Design, deploy, and standardize medium to large-scale SCCM/MECM environments (single to multi-tier sites).
- Manage Inventory, Software Distribution, Patch Management, and Image Management using SCCM/MECM.
- Install, configure, and troubleshoot Distribution Points and other SCCM/MECM infrastructure components.
- Manage Client Health across environments and provide escalated support to L2 teams.
- Troubleshoot SCCM/MECM logs (client/server side) to resolve deployment and configuration issues.
- Plan and administer comprehensive Patch Management lifecycles and implement Security Patch Management and Windows Update strategies.
- Deployment & Imaging Expertise: Develop and maintain custom deployment scripts (VBScript, Batch, PowerShell) for automation and compliance.
- Create, import, and manage Applications and Packages within SCCM/MECM.
- Build and troubleshoot Operating System Deployment (OSD) Task Sequences, including:
- WIM creation and capture
- Application deployment at build time
- UDI splash screen design
- Hardware driver import
- User State Migration (USMT)
- Coordinate application packaging, testing, and release processes.
- Reporting & Compliance: Create SCCM/MECM canned reports, SSRS dashboards, and custom SQL queries for inventory and compliance tracking.
- Collaboration & Support: Support Mobile Device Management (MDM) integration where applicable.
- Provide timely documentation, status updates, and end-user support as needed.
- Coordinate effectively with cross-functional teams for planning and solution design.
Required Skills & Experience:
- Total Years of Experience: 10+ years
- Relevant Years of Experience: 10+ years in Microsoft SCCM/MECM
- Mandatory Technical Skills: Deep knowledge and hands-on experience with Microsoft SCCM/MECM.
- Strong understanding of Windows 10/11 imaging technologies and imaging engines.
- Expertise in Application creation and deployment, OSD imaging and task sequencing.
- Proficiency in Client health management and troubleshooting.
- Extensive experience with SCCM/MECM logs, SQL queries, and reporting.
- Strong scripting skills (VBScript, Batch, PowerShell).
- Exceptional problem-solving skills and ability to handle escalated incidents efficiently.
- Soft Skills: Strong communication and documentation skills.
- Proactive, detail-oriented, and a strong team player.
- Ability to lead initiatives when required.
Desired/Secondary Skills:
- Experience with Intune or other MDM platforms.
- ITIL or Microsoft certification in SCCM or Endpoint Configuration Manager.
- Experience in retail or large-scale enterprise environments.
Domain: Retail
Client Name: MMS-MediaMarkt Saturn
Additional Information:
- Max Vendor Rate: INR 12,000 per day (in relevance to work location)
- Client Interview: Yes
- Start Date: Immediately
- Work Arrangement: Hybrid
- Background Check: Post Onboarding
