Job Description
Role & responsibilities
1. Visualisation and Reporting:
- Create interactive dashboards and visually appealing reports using Power BI.
- Translate complex data insights into clear, actionable information.
- Collaborate with stakeholders to bridge the gap between technical and non-technical aspects.
2. Business Intelligence Services:
- Leverage Power BI to provide business intelligence services.
- Surface Power BI reports that collect meaningful business insights.
Preferred candidate profile
Skills and Qualifications:
1. Power BI Expertise:
- Proficiency in using Microsoft Power BI for data visualization and reporting.
- Ability to create interactive dashboards and reports.
2. Technical Skills:
- Excel: Familiarity with Excel for data manipulation and analysis.
- VBA (Visual Basic for Applications): Experience in writing VBA scripts for Excel automation.
- SQL: SQL skills for data querying and manipulation.
3. Additional Tools and Platforms:
- Business Objects: Understanding of SAP Business Objects for reporting and analytics.
- Avaya: Familiarity with Avaya communication systems.
- NICE: Knowledge of NICE systems for contact centre solutions.
More Info
About Company
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter. Go further with Foundever™ Are you ready to move your career forward At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Mission: At Foundever™, we make things simple. Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed. Vision: Create Your Best Moments