Dynamics CRM Consultant (Technical / Functional)
Experience: 4 – 10 Years
Location: Gandhinagar, Gujarat
Employment Type: Full-time / Permanent
About The Role
We are looking for experienced
Microsoft Dynamics CRM Professionals (Technical or Functional) who are passionate about delivering robust CRM solutions. The ideal candidate will have hands-on experience in Dynamics 365 CE (Customer Engagement), excellent analytical and problem-solving skills, and the ability to work in a client-facing environment.
Key Responsibilities
For Technical Consultant:
- Design, develop, and customize Dynamics 365 CE solutions using plugins, workflows, Power Automate, JavaScript, and C#.
- Integrate Dynamics CRM with other business systems using Azure, APIs, or middleware.
- Develop reports and dashboards using Power BI or SSRS.
- Manage and maintain CRM environments, deployments, and version upgrades.
- Work closely with Functional Consultants and business users to translate requirements into technical solutions.
For Functional Consultant
- Gather, analyze, and document business requirements and translate them into CRM solutions.
- Configure entities, forms, views, business rules, and workflows within Dynamics 365.
- Provide functional expertise in modules like Sales, Customer Service, Marketing, or Field Service.
- Conduct user training, UAT sessions, and ensure smooth adoption of CRM systems.
- Collaborate with technical teams to ensure business requirements are accurately implemented.
Required Skills & Qualifications
- 4–10 years of experience in Microsoft Dynamics CRM / Dynamics 365 CE.
- Strong understanding of CRM architecture, entities, workflows, and business process flows.
- Hands-on experience with Power Platform (Power Apps, Power Automate, Power BI) is preferred.
- Knowledge of integration tools, Azure services, and Dataverse is a plus.
- Excellent communication, client interaction, and documentation skills.
- Microsoft Certifications (Dynamics 365, Power Platform) are an advantage.
Why Join Us
- Opportunity to work on end-to-end CRM implementation and support projects.
- Collaborative and learning-focused environment.
- Exposure to latest Microsoft technologies and enterprise clients.
