JD 1 – L2 Microsoft Services Engineer (Windows / AD / Microsoft Infrastructure)
Location: Bengaluru
Experience: Minimum 5+ years
Education: BE/B.Tech (CS/IT/Electronics or related)
Certifications (Mandatory): Microsoft Certified Professional
Work Hours: 9×6 General Shift
Core Responsibilities
Active Directory & Identity Management
- AD, ADUC, GPO, Sites & Services, SYSVOL management
- User lifecycle: creation, disable/enable, password reset, unlock, OU management
- Fine-grained password policies, domain password policies
- Group management: security groups, bulk imports, departmental group mapping
- AD health monitoring, replication troubleshooting (KCC, ISTG, site replication)
- FSMO management & role transfer
- LDAP, LDAPS, Kerberos authentication troubleshooting
Windows Server & Infrastructure Services
- Installation, configuration & hardening of Windows Server
- DNS, DHCP scope creation & monitoring (DORA process)
- File server permissions, share management, DFS deployment, disk quota management
- WSUS installation, upstream/downstream patching, server patch compliance
- RDP configuration & secure access
- Server performance monitoring (CPU/memory/disk), event log & network-related issue resolution
Certificate Services
- Installing & configuring CA servers (Root & Sub CA)
- Certificate renewals, SSL deployment, template configuration
- Certificate troubleshooting & expiry management
FSRM / Storage & Data Management
- File screening, quota management, auditing, report generation
- Departmental drives creation & mapping
- Data restore from backup servers as per request
PowerShell & Automation
- Reports for AD health, patching, server status
- Bulk user/group operations
Security, Hardening & DR
- Server hardening & compliance
- DR server setup, replication & monitoring
- Ensuring security policies and VAPT recommendations are implemented
- Coordinating with storage, network teams & Microsoft Support for escalations
