Mgr, Delivery

Replicon

Chennai

7-12 Years

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Posted 18 days ago
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Job Description

Mentoring Implementation consultants to be effective in their work
Implement and manage a large volume portfolio of key customer accounts
Managing the Implementation cycle end to end
Responsible for optimal solution design and ensure it meets the client's business needs
Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan with the goal of a successful implementation of their chosen solution
Oversee successful implementation/configuration of product suite for each customer account by closely working with business analyst
Develop a strategy for each engagement by identifying their critical success criteria, measurable milestones, potential risks, and recommended plan of action
Work collaboratively with internal resources keeping the best interests of the customer (technical support, engineering, sales, etc.) and meeting project timelines
Participate in project planning activities, including defining detailed project tasks/activities
Ensure 100% quality on each delivery using standard testing methods, validation, and user acceptance testing
Translate the functional and technical requirements into business document. Responsible for preparing test scripts; training materials and maintaining required checklists
Responsible for overall project management, stakeholder management and customer management
Consistent engagement with various levels such as PMO, C Levels, IT, Operation heads at the customer end during engagement
Share best practices by providing not just product consulting but also a touch of business consulting (as required) based on the domain, industry, or region of the customer

More Info

Job Type:

Permanent Job

Industry:

Software

Role:

Delivery Manager

Function:

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Replicon

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Replicon, the Time Intelligence company, has over 20 years of industry leadership and is pioneering a new approach to time management. Time Intelligence elevates time as a strategic asset within an organization, to improve operational productivity, performance, and profitability. Replicons Time Intelligence Platform offers solutions for global time and gross pay compliance, enterprise time management for ERP, professional services automation, and an SDK for continued development - expanding the companys award-winning portfolio of cloud-based products, including complete solution sets for client billing, project costing, and time and attendance.

Job ID: 118230589

Jobs by Skill - IT