Messaging Administrator-L3

A Messaging Administrator with experience of 6 years + , who can understand and have hands on experience on technologies like Exchange, SharePoint, MS Teams, Security and Compliance, AD, AD connect, Azure AD fundamentals, PowerShell. An individual who can assist team in implementing security and compliance features. Should have new ideas to implement and drive the team taking initiatives towards different collaborative tools. Should handle escalations and be responsible to follow the provided SLA. Be proactive and always ready with new and viable solutions in case of any emerging issues. Should be open to lead and drive the team in case of crisis. Should be good in providing technical trainings in case of new needs or upcoming changes. Key Responsibilities: Exchange Administrator: Should have good knowledge on Exchange online and Exchange on-premises. Should be aware of concepts and principals of Exchange. Should be able to manage DAGs. Should be able to update upgrade Exchange server patches. Should be able to decommission exchange servers. Hybrid Environment: Should have hands on experience on performing migration of mailboxes in hybrid environment. Should have understanding and clear with concepts of mail flow, client configuration outlook desktop app, certificate management, Autodiscover, Transport rules. Security Compliance: Develop and implement security policies and configurations within Security and Compliance portal. Migration Concepts: Should be able to manage IMAP, or PST Import or other migration options in case of Hybrid do not behave well. Azure AD and Azure AD Connect: Should understand Azure AD logs sign in logs, audit logs, understand the licensing mechanism direct and inherited, AD connect architecture and concepts. Advanced Troubleshooting: Provide expert-level support to diagnose and resolve complex technical issues related to mail flow, certificate issues, client connectivity, SMTP relays, exchange decommission and server migration. SharePoint Online: Should have understanding on SharePoint Online concepts like creation of SharePoint Sites, M365 groups dependencies, external sharing. MS Teams: Should have understanding on MS teams policies, License benefits, calling policies, Meeting policies. PowerShell scripting: Should be able to develop PowerShell scripts to handle bulk requests and ease the end user plus engineer efforts. Should have worked on modules like Exchange Online, Exchange On-premises, AD, Azure AD, MS Graph, SharePoint Online, MS Teams. Drive initiatives: Motivate team and train them to learn and work on new technologies under collaborative tools. New Feature Implementation: Evaluate new Exchange messaging features and technologies, assess their potential benefits, and oversee their successful implementation to meet business requirements. Documentation and Training: Develop comprehensive documentation, procedures, and training materials for Messaging administrators and end-users to facilitate knowledge transfer and ensure effective system utilization.