We are seeking a highly skilled and experienced Messaging Administrator with strong expertise in Microsoft Exchange, Office 365, and email security. You will be responsible for administering, troubleshooting, and maintaining hybrid email environments, managing mail security with Cisco IronPort, and ensuring the performance and availability of the messaging infrastructure. This role requires proficiency in PowerShell scripting and a deep understanding of mail flow and related services.
Roles & Responsibilities:
- Administer, troubleshoot, and maintain Microsoft Exchange environments (2010, 2013, 2016, 2019).
- Manage Office 365 environments, including mailbox migrations, policy setup, and compliance.
- Implement and maintain Cisco IronPort email security solutions.
- Manage hybrid mail flow, connectors, and coexistence between on-premise and cloud platforms.
- Resolve issues related to OWA, ECP, autodiscover, DAG, SSL certificates, and IIS.
- Perform user and group management, including DLs, public folders, and shared mailboxes.
- Handle cases involving Azure AD Connect, ADFS, and SSO integrations.
- Execute PowerShell scripts for Exchange and O365 automation.
- Maintain email retention policies, eDiscovery, and compliance configurations.
- Provide L2/L3 level support for escalated messaging incidents.
Skills Required:
- Strong expertise in Microsoft Exchange Server (2010/2013/2016/2019) and Office 365 & Exchange Online.
- Experience with Cisco IronPort Email Security.
- Proficiency in Azure Active Directory & Azure AD Connect.
- Strong understanding of hybrid mail flow configuration and troubleshooting.
- Strong skills in PowerShell scripting for Exchange and O365.
- Deep knowledge of SMTP, MAPI, POP, IMAP, and Outlook Anywhere.
- Experience with SSL/IIS Management & Troubleshooting on Windows Server (2012, 2016).
- Microsoft 365 certifications (MS-101, MS-200, 70-347) are a plus.
- Familiarity with email gateways and Quest Migration Tools is a plus.
- Strong customer communication and incident handling skills.
- Ability to work independently and manage critical incidents.
QUALIFICATION:
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
