Merchant Acquiring Ops Team -DIGITAL BANKING DEPARTMENT

Position: Merchant Acquiring Ops Team.

Education Qualification:

Mandatory: Graduation in any discipline from a University / Institution recognized by the Govt. of India/ Govt. bodies/ AICTE.

Preferred : Two Year MBA / PGDM.

Post Qualification Work Experience

Minimum : 3- years of work experience in Merchant Acquiring operations of POS (GPRS, Android, MPOS) Bharat QR, UPI QR, IPG with Bank or Payment network operators or Payment Aggregators.

ROLES AND RESPONSIBILITIES

Name of Position - Merchant Acquiring Ops Team

• Conversant with the merchant Onboarding / Integration activities for both Online and Offline merchants.
• Leading the team in acquiring new merchant acquisition.
• Monitoring the transactions and its reconciliation and Settlement process with aggregators, Merchants and Network Schemes like VISA, Master card and Rupay/NPCI team.
• Have deep understanding of product and regulatory norms to drive team for Acquiring operations within compliance.
• Work with mapped branches and Zonal/Regional sales teams for disputes related to transactions and recovery of claims if any from them.
• Meet Merchants, understands needs, offer Online/Offline integrated solutions including demo and UAT testing.
• Complaint resolution from merchants and Customers.
• Well versed in all Aspects of charge back process and Arbitration process as per VISA /Master /Rupay schemes for both online and Offline merchants.

Contract Period: 5 Years.

For more details connect with Prajul +91 9653237931 / [Confidential Information]