Key Responsibilities
- Maintain all service related equipment in accordance with the standards established by management in order to provide clients and employees with a pleasant and safe facility.
- Develop and implement an effective preventive program for the physical building and all systems throughout. Track the prepared preventive maintenance schedule.
- Ensure confidentiality of all proprietary information in any/all forms as it relates to business and product development.
- Maintain and monitor energy and water consumption through meter readings
- Responsible for optimization of energy conservation measures.
- Perform failure analysis and testing on revisions and new product developments
- In case of emergency / crisis, take charge of the situation with a focus on safety for all
- Should be well versed with ULFM standards.
- All requisite Daily reports, SOPs Periodic Checks, Maintenance schedules followed by team regularly and are updated and rectified as required
Team Management
- Centrally manage the entire technical operations including a team of HVAC, Electricians, and Plumbers and optimize the break down time.
- Works closely with outside contractors to ensure timely acquisition of service and completion of projects to ensure guest satisfaction.
Budget Control
- Recommend the department's budget and capital expenditures and manage expenses within approved budget
- Formulate operating budgets and manage overall operations within cost & time norms in a cost-effective manner
- Float tenders and create cost comparisons for new work
Vendor management
- Identify & develop alternate vendor source for achieving cost effective execution of site activities & timely delivery of entire project work so as to minimize project cost.
- Manage day-to-day interaction with third party contractors and consultants effectively to identify needs and evaluate alternative solutions.
- Follow up with project manager and vendors for timely completion of projects and resolve the site issues
Customer Management
- Drives the site culture thereby delivering on positive customer experience
- Develop relationships with the clients, with a single minded focus on delivering a differentiated and personalized experience
- Ensure client understanding and feedback loop
- Demonstrates urgency in response and handling of client problems and complaints
Skills and Knowledge:
- Should be an expert in Mechanical and Electrical works
- Thorough knowledge of applicable safety codes and regulations
- Good team management, communication and project management skills
- Excellent problem solving skills and analytical aptitude
Qualification: Degree or Diploma in Mechanical / Electrical engineering
Experience: 15-18 years of overall experience
