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lead ias academy

Mentorship Manager

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Job Description

The Mentorship Manager is responsible for the smooth functioning of mentorship operations, mentor coordination, student engagement support, and academic activity management within the program.

Key Responsibilities

  • Mentorship Class Allocation & Management

Plan, assign, and manage mentorship classes efficiently based on batch requirements, mentor availability, and academic schedules.

  • Query Resolution

Address and resolve operational queries raised by mentors and student counsellors in a timely and professional manner.

  • Mentor Management

Supervise, support, and coordinate all mentors to ensure quality delivery, punctuality, and adherence to program standards.

  • LMS Content Management

Upload and manage NewsPodcast content and related activities on the LMS app regularly and accurately.

  • Recruitment Support

Participate in the recruitment process by orienting shortlisted candidates about role expectations, work culture, and performance standards.

  • Session Hosting

Host Saturday sessions, ensuring smooth execution, student engagement, and coordination with faculty/resource persons.

  • Payment Verification & Updates

Verify mentor payment details, maintain records, and coordinate updates for accurate and timely processing.

Required Skills & Competencies

  • Strong knowledge of Microsoft Excel
  • Consistency and reliability in work
  • Patience and people-handling ability
  • Teamwork and coordination skills
  • Good presentation and hosting skills
  • Strong communication skills

Language Requirement

Proficiency In The Following Languages Is Preferred

  • Malayalam
  • English
  • Hindi

Skills: management,communication skills,student engagement

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About Company

Job ID: 146985401

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