Note: If you feel that you'll fit for this role, please send your CV along with the below details to [Confidential Information]
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About A Travel Duet:
A Travel Duet is India's premier luxury travel brand, specializing in custom-designed experiential travel for honeymooners, couples, families, groups, and YPOs. We create meticulously handcrafted, personalized itineraries that cater to individual personalities and interests, ensuring a lifetime of unforgettable experiences.
Why work with us In addition to stellar work culture during working hours, our team has mastered the art of balancing a client first approach without compromising on wellness and work-life balance. What's more, with our super cool annual retreats and monthly team building activities (wine tasting, painting, cocktail making, to name a few) we strive to unwind and enjoy, while constantly upskilling and reinventing ourselves.
A Private Travel and Lifestyle Club (Coming Soon)
An exclusive private travel and lifestyle club committed to delivering extraordinary experiences to a select community of discerning members. We craft bespoke travel journeys, unlock privileged access to premium services, and connect our members with a curated network of world-class luxury partners. We aim to be the ultimate service provider for refined livingelevating every aspect of our members travel and lifestyle needs with unmatched personalization and excellence.
About the role:
The Membership Sales and Marketing - Engagement Manager is a pivotal role, responsible for driving the growth of our membership base through proactive sales strategies and ensuring high member satisfaction through engaging activities and strategic partnerships. This role requires a dynamic individual with a passion for luxury, exceptional sales acumen, and a talent for building lasting relationships. The ideal candidate will excel in creating premium experiences, nurturing high-value member relationships, and representing the brand with confidence, elegance, and professionalism
Key Responsibilities
Membership Sales & Acquisition
- Achieve Sales Targets: Consistently meet and exceed monthly and quarterly membership sales goals by effectively presenting the club's premium value proposition to high-net-worth individuals.
- Lead Generation & Nurturing: Identify, qualify, and manage prospective members through networking, referrals, offline events, and strategic outreach. Own the entire sales funnel from first contact to successful conversion.
- Consultative Selling: Conduct personalized consultations and presentations that highlight tailored travel and lifestyle solutions aligned with each prospect's aspirations.
Offline Activation & Client Engagement
- Event Management: Plan, coordinate, and execute exclusive offline activations including private showcases, luxury brand events, curated dinners, and member meetups to drive engagement and attract prospects.
- Member Relationship Management: Act as a primary contact for high-value membersproactively gather feedback, resolve queries, and ensure a seamless premium experience.
- Retention Management: Implement strategic retention initiatives and personalized engagement programs to maintain strong renewal and retention rates.
Brand Alliances & Strategic Partnerships
- Strategic Sourcing: Identify and onboard luxury partners (airlines, hotels, travel brands, premium retail, fine dining, and lifestyle partners) to enhance member privileges.
- Partnership Management: Oversee end-to-end partnership execution, ensuring value delivery from partners and maximum benefit awareness for members.
- Co-Branded Initiatives: Work closely with partners to develop joint marketing campaigns, curated events, and brand experiences that amplify visibility and elevate member engagement.
Must- have Requirements:
- 35 years of experience in luxury sales, membership sales, or high-end client relationship management.
- Demonstrated ability to meet and exceed challenging sales targets.
- Exceptional verbal and written communication skills with the ability to articulate luxury value propositions.
- A strong network within affluent/HNI communities is highly preferred.
- Proficiency in CRM platforms (ZOHO).
- Proven capability in managing and negotiating strategic, high-value partnerships.
- Impeccable presentation, grooming, and the ability to confidently handle high-profile clientele.
- A genuine love for luxury travel, lifestyle experiences, and creating memorable member journeys.
Ideal Candidate Profile
- Dynamic & Self-Motivated: Thrives in a fast-paced, high-performance environment.
- Detail-Oriented: Can manage multiple tasks, follow up precisely, and maintain high-quality output.
- Relationship Builder: Naturally builds trust and rapport with affluent clients and brand partners.
- Creative Problem Solver: Thinks strategically and can find innovative solutions for member and business needs.
