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Mega Drive happening For Voice Process

Lyros Technologies Private Limited
Hyderabad
0-5 Years
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  • Posted a month ago
  • Over 100 applicants
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Job Description

We are looking for enthusiastic candidates for the Mega Drive happening for Voice Process in India. This role is ideal for individuals with 0-5 years of experience who are keen to develop their careers in customer service and voice support.

Responsibilities

  • Handle inbound and outbound calls with professionalism and courtesy
  • Provide excellent customer service and support to clients
  • Resolve customer queries and issues in a timely manner
  • Maintain accurate records of customer interactions
  • Follow up on customer feedback and escalate issues as necessary
  • Work collaboratively with team members to achieve performance targets
  • Adhere to company policies and procedures during all interactions

Skills and Qualifications

  • Excellent verbal and written communication skills
  • Strong listening skills and ability to empathize with customers
  • Proficient in using computer systems and software applications
  • Ability to handle multiple tasks and prioritize effectively
  • Strong problem-solving skills
  • Flexibility to work in shifts, including weekends and holidays
  • Basic understanding of customer service principles and practices

More Info

Job Type:
Permanent Job
Industry:
Information Technology
Role:
Customer Service Executive (Voice)
Function:
Customer Service/Call Centre/BPO
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Lyros Technologies Private Limited

We are proud to announce that Lyros Technologies Private Limited has achieved the CMMI Level 3 certification. This milestone is a testament to our commitment to delivering quality services and continuously improving our processes. With this achievement, we are even better positioned to meet your staffing needs and provide top-notch IT professionals for your organization.

"Let's Work Together for Stronger Impact"

Vision

Our vision is to be known as the go-to staffing solution for IT companies all over the world. We want to help existing and upcoming IT professionals to be knowledgeable in current technologies so they can compete on a global stage.

Mission

At Lyros, we strive for excellence when it comes to talent acquisition and Client satisfaction. Our goal is to provide our clients with Skilled professionals who are equipped to handle whatever challenges they may face in a landscape that is constantly evolving.

With Lyros, you can empower your business with exceptional talent resources. Our expertise in talent acquisition allows us to connect you with top-tier professionals who possess the skills and experience needed to drive your organization’s success.

Job ID: 120691493

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Last Updated: 04-11-2025 09:04:05 AM
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