Oversee daily laboratory operations across assigned centers, ensuring smooth workflow, adherence to SOPs, and timely delivery of accurate reports.
Team Leadership & Coordination:
Supervise lab managers, cluster heads, and laboratory technicians to maintain operational efficiency, staff productivity, and compliance with quality standards.
Quality Assurance & Monitoring:
Review quality control reports (IQC/EQC), identify deviations, and ensure implementation of corrective and preventive actions to maintain consistency and reliability.
Clinical Coordination:
Act as a liaison between clinicians, HODs, and laboratory teams to address queries, support interpretation of results, and engage in technical discussions to build confidence in lab services.
Operational Reviews & Site Audits:
Conduct regular visits to all assigned locations for performance evaluation, process audits, and implementation of continuous improvement initiatives.
Follow-ups & Escalation Handling:
Ensure timely follow-up with lab teams on operational challenges, quality issues, and escalations, ensuring closure within defined timelines.
Process Improvement & Standardization:
Drive standardization of processes across centers, focusing on efficiency, compliance (NABL/ISO), and patient safety.
Training & Development:
Support training initiatives for lab staff to enhance technical competency and adherence to protocols.
Travel Requirement:
Frequent travel across locations for monitoring, audits, and coordination activities.
Key Skills & Competencies:
Strong understanding of laboratory workflows and diagnostics
Leadership and team management capabilities
Knowledge of quality standards (NABL/ISO)
Good clinical acumen with ability to interpret and discuss reports
Effective communication and stakeholder management
