About Omnicom Media
Omnicom Media, an Omnicom (NYSE: OMC) Connected Capability, is the world's largest global media management network. Powered by the Omni Intelligence Platform, Omnicom Media agencies leverage $73.5 billion in billings, 40,000+ specialists across 70+ markets, and the industry's most powerful portfolio of Identity, Commerce and Intelligence assets to design dynamic Growth Ecosystems that help the world's most ambitious businesses grow faster and smarter.
The Omnicom Media portfolio includes leading global media agency brands OMD, Initiative, PHD, UM, Hearts & Science and Mediahub, alongside Data, Identity & Analytics powerhouses Acxiom and Annalect, and a broad spectrum of specialised services.
About the Role
We are looking for an experienced Manager, Media Operations & Governance to join our Singapore team, supporting a portfolio of highly desirable international clients across APAC and global markets.
This role is responsible for supporting and managing the day-to-day governance of media operations across key client accounts, ensuring that processes, workflows, platforms and operational standards are consistently adopted across markets.
Working closely with local markets, regional teams, global stakeholders, offshore operations partners and clients, you will help ensure that our media operations, data, technology, ad operations, privacy, reputation and finance processes are delivered with strong governance, accuracy and accountability.
Reporting to the Media Operations Director, this role is ideal for someone with a strong media, digital operations, ad operations or programmatic background who enjoys working across markets, solving operational challenges, and bringing structure to complex digital media environments.
Key Responsibilities
Media Operations & Governance
- Manage the day-to-day governance of media operations across a portfolio of international clients.
- Ensure processes, documentation, workflows and operational controls are consistently applied across markets.
- Partner with local, regional and global teams to ensure operational requirements are understood, implemented and maintained.
- Support adherence to client scope of work, corporate guidelines and global standards.
- Act as a key operational point of contact for internal stakeholders and clients.
- Identify operational gaps, risks or inefficiencies and support the implementation of practical improvements.
Technology Operations
- Work with local markets to align technology usage across client accounts.
- Support onboarding, governance and adoption of key media, ad tech and programmatic platforms.
- Assist in reviewing and validating new technology solutions for the region.
- Provide guidance to market teams on platform, workflow and technology usage.
- Support regional capability-building through training, documentation and knowledge-sharing.
Data Operations
- Support strong data governance practices across markets to ensure accurate, consistent and high-quality data outputs.
- Work with stakeholders to improve data quality, reporting hygiene and operational accountability.
- Help ensure that data processes, controls and documentation are followed across markets.
- Support teams in delivering data outputs that enable informed client and business decisions.
Ad Operations
- Work closely with offshore ad operations teams and local markets to ensure correct campaign trafficking, implementation and workflow management.
- Ensure ad operations processes and documentation are followed consistently across markets.
- Support issue resolution, process improvements and escalation management where required.
- Help drive consistency and accountability in campaign setup and execution.
Reputation and Brand Safety Operations
- Support the implementation of reputation, brand safety and risk management processes for premium global clients.
- Work with markets to ensure reputational considerations are adapted to local requirements while remaining aligned to global standards.
- Help maintain governance across verification, suitability, safety and risk-related processes.
Privacy Operations
- Monitor evolving privacy, regulatory and consumer data requirements across markets.
- Support assessment of how regulatory changes may impact media buying and activation practices.
- Work with internal stakeholders to update workflows, documentation or operational practices where required.
- Help ensure privacy-related operational practices are understood and followed across markets.
Finance Operations
- Support financial governance and operational hygiene across markets.
- Work with market and finance teams to improve accuracy, consistency and accountability in financial operations.
- Help maintain strong financial discipline across documentation, controls and processes.
- Support operational practices that allow teams to focus on optimisation, performance and client delivery.
Requirements
- Minimum 4 years of relevant experience in media operations, ad operations, programmatic trading, digital media, platform operations or a related field.
- Experience working with multiple stakeholders across complex team structures and regional or multi-market environments, ideally within APAC.
- Strong working knowledge of ad operations systems, programmatic platforms and digital media workflows.
- Operational exposure to platforms such as DV360, CM360, Facebook Ads, Google Ads, Sizmek, IAS and DoubleVerify is highly desirable.
- Good understanding of digital marketing principles, media activation workflows, campaign operations, data quality, governance and operational controls.
- Strong communication skills, with the ability to engage effectively across local, regional and global stakeholders.
- Strong attention to detail, with the ability to follow through on processes, documentation and governance requirements.
- Strong numerical and analytical skills, including confidence working with data in Excel.
- Highly organised, with the ability to manage multiple projects, priorities and markets at the same time.
- Proactive, responsive and solutions-oriented, with a strong sense of accountability.
- Strong written and spoken English.
- Passion for learning, improving processes and staying close to developments in digital media, ad tech, data and privacy.
Why Join Us
- Work with world-class brands across regional and international markets.
- Gain exposure to complex, high-impact media operations across APAC and global client structures.
- Play a key role in strengthening the operational backbone that enables media teams to deliver smarter, safer and more accountable work.
- Be part of a collaborative environment that values strong governance, digital expertise, innovation and continuous improvement.
Equal Opportunity Statement
Omnicom Media is committed to building an inclusive and diverse workplace. We welcome applications from all qualified candidates and believe that different perspectives, backgrounds and experiences make our teams stronger.
