Media Operations Analyst

About the Role:

The primary objective of the Media Article Analyst is to deliver high-quality clipping or Press review packages to clients globally on a daily basis. This role focuses on producing a broad range of press review products for a diverse customer base by utilizing bespoke software to analyse and summarise print, electronic publications, online content, & social media. The team works with the Global Content Hub (GCH) and other internal tools to track content ingestion, manage production processing, and provide quality control within a QC environment.

Shift Pattern

Shift hours are not fixed and may vary depending on client requirements and delivery needs. We currently operate across multiple shifts, including:

• 3 am to 12 pm
• 3.30 pm to 12.30 am
• 7.30 am to 4.30 pm
• 10.30 am to 7.30 pm
• 11.30 am to 8.30 pm
• 7.30 pm to 4.30 am

Your responsibilities:

• Implement changes and create new services in the client management tools
• Utilise client data provided by the Client Services team via CRM
• Update client briefs with instructions on keywords, formatting, and media preferer
• Provide feedback to the Client Services team regarding any issues or guidance required
• Sort, edit, analyse, and format press packages according to client needs
• Interpret client briefs and apply instructions on keywords, formatting, and media preferences
• Summarise content in accordance with client-specific editorial requirements
• Validate and ensure the accuracy of the press review
• Process content efficiently and accurately
• Conduct quality proofing and assurance of content in the GCH/Press Review
• Receive and apply feedback from the Client Services or Operations team to update the understanding of account briefs

Who you are:

• Degree in Media, Communications, Journalism, etc.
• Fresher to 2 years of experience in related fields
• High standard of English-language proficiency
• Understanding of the global media market, news flow, and the impact of media on corporate communications and strategy
• Read and understand the articles, identifying & extracting the key details for further analysis.
• Knowledge or ability to learn and retain issues and terminology related to key industry sectors
• Ability to learn and adhere to client-specific requirements
• Excellent proof-reading skills with the ability to meet strict deadlines
• Strong attention to detail
• The capability to work accurately under pressure and within tight deadlines

What we can offer

We are a global, fast-growing company that offers a variety of opportunities for you to develop your skill set

and career. In exchange for your contribution, we can offer you:

● Competitive salary and benefits

● Hybrid working in a team that is passionate about the work we deliver, and supporting the

development of those that we work with

● A company focuses on wellbeing and work-life balance, including initiatives such as flexible working and

mental health support

We want the best talent available, regardless of race, religion, gender, gender reassignment, sexual orientation

orientation, marital status, pregnancy, disability or age.