Job Description
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Mechanical Service Engineer installs, maintains, diagnoses, and repairs mechanical equipment at client sites or in-house, focusing on ensuring operational efficiency and minimizing downtime. They provide technical support, generate service reports, and ensure compliance with safety standards. Key roles often require a Bachelor's in Mechanical Engineering and strong troubleshooting skills.Key ResponsibilitiesMaintenance & Repair: Performing preventative maintenance and repairing faulty machinery to ensure, or restore, smooth operations.Installation & Commissioning: Setting up and testing new machinery at client locations.Troubleshooting & Diagnostics: Diagnosing complex mechanical issues using diagnostic tools and technical expertise.Documentation: Generating detailed service reports, maintenance logs, and repair records.Technical Support: Providing technical guidance to customers and junior team members.Safety Compliance: Ensuring all work complies with company and safety regulations.QualificationsEducation: Bachelor's degree in Mechanical Engineering, or a related field, often required.Experience: 3+ years of experience in maintenance, field service, or a similar role is commonly preferred.Technical Skills: Proficient in using hand tools, diagnostic equipment, and reading blueprints or technical manuals.Soft Skills: Strong problem-solving, communication, and customer service skills.Logistics: Willingness to travel to client sites and hold a valid driver's license.Common Performance MetricsMachine uptime and reliability.Speed and accuracy of repairs.Customer satisfaction scores.Accuracy of maintenance documentation.
