Job Description
We are seeking an experienced Technical Lead – Syniti MDM with deep hands-on expertise in Syniti SKP MDM and working knowledge of Syniti Quadrate. The ideal candidate will have 6–8 years of overall IT experience and significant exposure to MDM design, development, and BAU Production Support.
This role is responsible for ensuring the stability, quality, and performance of enterprise MDM solutions, driving continuous improvements, and collaborating with business, governance, and integration teams.
Role Summary
The Technical Lead will oversee end-to-end implementation and support of Syniti SKP MDM, along with BAU operations. This includes designing data models, managing workflows, configuring data quality rules, and ensuring smooth integration with enterprise systems.
The candidate will also provide development and support for Syniti Quadrate, managing extraction, transformation, and integration jobs.
This role requires strong analytical skills, leadership capabilities, and the ability to work effectively in SLA-driven production environments.
Key Responsibilities
1. Syniti SKP MDM – Technical Lead
- Lead design, development, configuration, and BAU support for Syniti SKP MDM.
- Own and maintain MDM data models, hierarchies, taxonomies, and relationships.
- Configure and manage:
- Business rules, validations, workflows
- Matching, merging, and survivorship logic
- Data quality and standardization rules
- Provide L2/L3 BAU support:
- Incident troubleshooting and resolution
- Root cause analysis (RCA) and defect fixes
- Performance tuning and optimization
- Monitor and support production environments ensuring high availability and SLA adherence.
- Manage data loads, reprocessing, reconciliations, and release deployments (hotfixes/patches).
- Collaborate with data governance and business teams to support stewardship processes.
- Ensure compliance with data governance, security, and audit requirements.
- Conduct code reviews, mentor junior team members, and enforce MDM best practices.
2. Syniti Quadrate – Development & Support
- Provide development and BAU support for Syniti Quadrate.
- Design and support data extraction, transformation, and integration processes.
- Troubleshoot and resolve job failures, performance issues, and data inconsistencies.
- Support integration between Quadrate and SKP MDM.
- Manage job schedules, reruns, and workflow monitoring.
- Coordinate with upstream/downstream teams for BAU issues and enhancements.
Technical Skills
Mandatory
- Strong hands-on experience with Syniti SKP MDM.
- Good understanding of MDM concepts:
- Governance & stewardship
- Data quality
- Lifecycle management
- Experience in BAU Production Support for MDM platforms.
- Working knowledge of Syniti Quadrate.
- Strong SQL skills and experience with relational databases.
- Experience with API-based integrations (REST/SOAP).
- Knowledge of batch and real-time data integration patterns.
Good to Have
- Experience with ERP systems (SAP ECC / S4HANA).
- Exposure to cloud platforms: AWS, Azure, or GCP.
- Familiarity with ITIL processes (Incident, Problem, Change Management).
- Experience in Agile delivery models.
