About Us
At Undocked, we help companies excel in e-commerce by delivering bespoke optimizations and cutting-edge analytics. Our experiences in retail and supply chain product strategy, technology, and operations have helped organizations succeed in their e-commerce and digital transformation journeys.
We are seeking an experienced Master Data Management (MDM) Specialist to lead the design, implementation, and governance of enterprise master data across critical supply chain domains. This role plays a key part in our Order Management System (OMS) and replenishment modernization, supporting the transition from Symphony Gold to RELEX.
You will be responsible for establishing trusted golden records, enforcing strong data quality standards, and building governed workflows that connect upstream ERP and PIM systems with RELEX, OMS, merchandising, and analytics platforms. Your work will directly impact forecasting accuracy, replenishment efficiency, and order orchestration across the enterprise.
What You Will Do
MDM Strategy and Governance
- Define and implement MDM policies, data standards, business rules, and stewardship models across Product, Vendor, and Location domains
- Establish data ownership models, approval workflows, and change controls for item and vendor onboarding
- Manage complex hierarchies including category, department, class, store clusters, planograms, and fulfillment nodes
Data Modeling and Golden Record Management
- Design canonical data models, survivorship rules, and match and merge logic for duplicate detection
- Implement and govern reference data such as UOM, tax, currency, lifecycle codes, and hazard flags
- Ensure data lineage and impact analysis across ERP, PIM, MDM, RELEX, OMS, WMS, Finance, and reporting platforms
Data Quality and Stewardship
- Develop and automate data quality rules and scorecards focused on completeness, accuracy, consistency, and timeliness
- Lead data profiling, cleansing initiatives, and mass updates including UOM, pack size, lead times, and min max
- Coordinate UAT, cutover readiness, and master data validation during the Symphony Gold to RELEX migration
Integration and Automation
- Partner with integration teams on APIs, event streaming, and ETL or ELT pipelines
- Support both real-time and batch master data distribution across enterprise platforms
- Embed data validation checks into CI/CD pipelines and environment promotion processes
Compliance and Enablement
- Ensure compliance with security, privacy, SOX, and audit requirements
- Develop MDM runbooks, SOPs, and incident response procedures
- Train data stewards and business users and enable self-service onboarding workflows
Required Qualifications
Education
- Bachelor's degree in Computer Science, Information Systems, Data and Analytics, or equivalent experience
Experience
- 4 to 7 years of experience in MDM, data governance, or data engineering within retail or supply chain environments
- Experience supporting forecasting or replenishment systems, preferably RELEX
- Symphony Gold experience is a strong plus
Technical Skills
- Strong SQL skills including joins, window functions, and data profiling
- Experience with ETL or ELT tools such as Azure Data Factory, Databricks, or SSIS
- API integration experience using REST and JSON
- Familiarity with data quality, metadata, and catalog tools
- Experience with cloud platforms and CI/CD practices
Domain Knowledge
- Deep understanding of product, vendor, and location master data
- Knowledge of UOM, pack configuration, lead times, safety stock, assortment, and substitution
- Solid understanding of OMS concepts including ATP, inventory availability, reservations, and sourcing
Preferred Qualifications
- Hands-on experience configuring or onboarding data into RELEX
- Background in retail merchandising, pricing, or assortment planning
