MCFU Developer
Early Applicant
Quick Apply
- Posted a month ago
- Be among the first 10 applicants
Job Description
- Design, configure, and maintain the Multi-Channel Foundation for Utilities (MCFU) to support omnichannel customer engagement
- Integrate MCFU with SAP IS-U and CRM technical for managing billing, payments, service orders, and meter data
- Develop and maintain multi-channel solutions like web portals, mobile apps, self-service kiosks, and call centers
- Collaborate on developing web and mobile interfaces using SAP Fiori or SAP UI5 for customer self-service
- Ensure real-time synchronization for billing, invoicing, and payment data across channels
- Configure and manage customer notifications (SMS, email, app-based) for billing and service events
- Drive process improvements to enhance customer interaction efficiency and service levels
- Maintain integrity and synchronization of customer master data across channels and SAP IS-U
- Troubleshoot and resolve issues related to MCFU configuration and channel integrations
- Provide training and support for end-users to optimize adoption of multichannel solutions
- Ensure compliance with customer data security and privacy standards
- Role Requirements and Qualifications:
- Bachelor's degree in IT, Computer Science, or related field
- 7+ years of experience in SAP IS-U and MCFU with multichannel customer engagement expertise
- Hands-on experience with SAP IS-U CS, Billing, and Device Management modules
- Full-cycle implementation experience with SAP MCFU and IS-U
- Expertise in SAP Fiori, SAP UI5, OData, and web services (SOAP/REST)
- Experience integrating customer portals and self-service platforms with SAP IS-U
- Familiarity with SAP S/4HANA, HANA, and utility industry processes is a plus
- Ability to configure and manage customer notifications via various channels
- Strong debugging skills across multichannel and SAP systems
- Understanding of GDPR and similar data protection standards
- Soft Skills:
- Strong problem-solving and analytical skills
- Effective communication and collaboration with cross-functional teams
- Customer-oriented mindset with attention to detail
- Adaptable in dynamic environments
- Capable of managing multiple tasks and deadlines
More Info
Role:Software Developer
Industry:Consulting
Function:IT/Software Development - Application Programming/Maintenance
Job Type:Permanent Job
Date Posted: 30/06/2025
Job ID: 120565983
Report Job
About Company
AceNet is a business and technology consulting firm specializing in business transformation, technology consulting, product development, start-up advisory and fund-raising services. With a combination of highly skilled in-house consultants and a strong global network of CXOs, senior executives, domain experts, technologists, entrepreneurs and mentors on AceNet platform, we are committed to deliver exceptional value to our clients.
Last Updated: 30-06-2025 06:42:22 AM
