MARKETING SERVICES SUPERVISOR

4-6 Years

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Job Description

Provide leadership and direction to team members, including assigning tasks, setting priorities, and monitoring performance
Train, coach, and mentor employees to develop their skills and capabilities, fostering a positive and collaborative work environment
Ensure compliance with company policies, procedures, and safety regulations, conducting regular inspections and audits as needed
Monitor workflow and resource allocation to optimize efficiency and meet production targets and deadlines
Collaborate with cross-functional teams to resolve operational issues, implement process improvements, and achieve departmental goals
Conduct regular performance evaluations and provide feedback to team members, recognizing achievements and addressing areas for improvement
Communicate job expectations, goals, and objectives to team members, promoting accountability and alignment with organizational objectives
Handle escalated customer inquiries or complaints in a professional and timely manner, seeking resolution and ensuring customer satisfaction
Maintain accurate records and documentation related to employee attendance, performance, and disciplinary actions