- Identify and generate new business opportunities through phone calls, emails, referrals, and digital platforms.
- Develop and maintain relationships with prospective and existing customers.
- Qualify sales leads and convert inquiries into business opportunities.
- Conduct market research to identify potential customers and emerging industry trends.
- Understand customer requirements related to packaging products and solutions.
- Provide product information, specifications, samples, and commercial details.
- Respond promptly to customer inquiries and maintain regular follow-up
- Prepare and submit quotations, proposals, and commercial offers.
- Follow up on quotations and negotiate pricing within approved guidelines.
- Coordinate with production, planning, and procurement teams to ensure customer requirements are met.
- Assist customers throughout the order lifecycle.
- Monitor order status and ensure timely delivery commitments.
- Resolve customer concerns and coordinate with internal teams for effective solutions.
- Maintain customer records and sales activities in CRM software.
- Prepare daily, weekly, and monthly sales reports.
- Track sales pipeline, conversion rates, and revenue targets.
Skills: customer requirements,packaging,customer,business opportunities,sales
