IMEA (India, Middle East, Africa)
India
LIXIL INDIA PVT LTD
Employee Assignment
Fully remote possible
Full Time
1 February 2026
Job Description: Market Website Support Owner
SPOC For 58 Markets
- Answering all website questions of 58 markets
Market Support
- Monitor Jira tickets created by markets (bugs, support, request new/updating master pages) follow up and handling tasks
- Either help markets by ourselves or outsource task to an Agency (create Jira ticket, brief Agency, check/test and follow up)
- Request for new master pages, updating or adjustments by the markets: briefing of the product owner
Master Content Roll Out To The Market Websites
- Briefing of the markets
- Create tasks for the markets (Jira tickets) & follow up
- Check if markets need support from Market Website Support Owner or Agency with localization
Training Of The Markets On The CMS
- Train new market colleagues/working students
- Give on regular basis refreshment trainings to all markets
- Set up new trainings when needed (e.g. new functionalities or components) and train the markets
- Updating training material
On Boarding
- New market colleagues/working students to processes & systems
- Account creation
Updating Confluence NEO Content Operation library for the markets
