Market Research and Sales Operations Intern

Job Title: Sales Operations & Growth Intern (B2B SaaS)

Department: Sales Operations

Location: PrahladNagar, Ahmedabad

Job Type: Full-Time Internship

Work Mode: Onsite

Role Overview

We are looking for Sales Operations & Growth Interns to support our sales team by managing lead tracking, sales documentation, research, and outreach enablement. This execution-focused role plays a critical part in maintaining accurate sales data, ensuring smooth lead movement, and providing clear visibility into the sales pipeline for our B2B SaaS influencer marketing technology platform.

Key Responsibilities

1. Sales Process & Visual Documentation

● Create and maintain MIRO boards for sales workflows, lead journeys, and POD-wise processes

● Update documentation based on changes in the sales process

2. Lead Tracking & Calendar Management

● Maintain daily lead movement records, including:

○ Demo scheduled dates

○ Last call dates

○ Next follow-up / next call dates

● Ensure daily and accurate updates to prevent lead leakage

3. Lead & Account Research

● Research and validate:

○ Point of Contact (POC) names

○ Phone numbers and email IDs

○ LinkedIn profiles

● Collect and update company details such as industry and brand/agency classification

4. Sales Data Entry & Hygiene

● Update and maintain:

○ Pipeline qualification sheets

○ POD-wise tracking files

● Ensure data consistency, accuracy, and completeness

● Proactively flag missing or incorrect information 

5. Sales Email Campaign Support

● Assist in creating sales email templates for:

○ Cold outreach

○ Demo follow-ups

○ Re-engagement campaigns

● Customize templates for Brands vs Agencies and different B2B SaaS use cases

6. Coordination & Communication

● Coordinate with Sales Ops, Sales, and Demo/Product teams

● Follow structured instructions and escalate issues when required

Tools & Platforms

● Google Sheets / Excel

● MIRO

● Google Calendar

● LinkedIn

● Email tools (Gmail / outreach platforms)

● CRM tools (if applicable) Required Skills & Candidate Profile Must-Have Skills

● Strong attention to detail

● Comfort working with spreadsheets

● Good written English communication

● Ability to follow structured processes

Good-to-Have Skills

● Exposure to B2B SaaS, sales, or marketing operations

● Experience in research or data-related work

● Familiarity with influencer or digital marketing Ideal Candidate

● Organized, disciplined, and coachable

● Comfortable handling repetitive but mission-critical tasks

● Highly accuracy-focused and process-driven